Privacy Policy

Draft for legal review. This page is working draft text for a prototype. It has not been reviewed by a lawyer and must be before iBooking accepts real enquiries.

Who we are

This site is operated by iBooking (“iBooking”, “we”). iBooking connects homeowners in the United States with independent home service companies.

Information we collect

• What you give us in the form: the service you need, your ZIP code, when you need help, your name, phone number and email address.
• Call information: if you call a number on this site, the call may be routed through a call-tracking provider that records your phone number, the time and length of the call, and may record the call itself where the law allows and you are told.
• How you reached us: the page you landed on and advertising information in the link you followed, such as campaign names and click identifiers.
• Basic usage events: pages viewed and whether you started or completed the form, linked to a random session identifier kept in your browser until you close the tab.

How we use it

• To connect you with a service company that can help with your request.
• To measure which advertising produces enquiries that service companies accept.
• To prevent fraud and abuse, and to meet legal obligations.

Who receives it

• The service company matched to your request, and any partner network acting between us and that company, receive the details in your form so they can contact you.
• Service providers that host this site, store our data and route calls on our behalf.
• Authorities, where the law requires it.

We do not sell your contact details to data brokers or marketing lists.

Calls and texts

We ask for your consent before your details are passed on. If you consent, the matched service company may call or text you about your request, including by automated means. Consent is not a condition of any purchase. You can withdraw it at any time by telling the caller or by emailing us.

How long we keep it

Contact details are stored separately from reporting data and are scheduled for deletion 90 days after your request unless a longer period is needed to resolve a dispute or meet a legal requirement. Reporting data without contact details may be kept longer.

Your choices and rights

Depending on your state, you may have the right to know what we hold about you, to correct or delete it, and to opt out of certain sharing. Email hello@ibooking.com and we will respond within the time the law requires.

Cookies and tracking

This preview does not set advertising cookies and does not load third-party advertising or analytics tags. If that changes, this policy and a consent notice will be updated first.

Children

This service is for adults who own or manage a home. We do not knowingly collect information from children.

Preview status

While this site is a preview, form submissions are not passed to anyone, and names, phone numbers and email addresses are masked before they are stored.